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Friday, October 2, 2009

Benarji.. Jera Dekoji !!!

When ever i want to go for online booking, i face the worst experience with IRCTC. I feel as same as i won the gold medal once ticket is booked correctly. General online Booking is quiet satisfactory but if we go for tatkal when quota opens the result should be 0/10 times. Today morning I was trying to book the ticket online through IRCTC from Hyderabad to Bangalore as tatkal quota opens at 8AM. I have started exactly at 08:01 Am to login the site.. None of the functionality will work. It welcomes with following errors..

Service Unavailable

Reservation Error

By God Grace if page opens then availability tickets count will go down from 200 to 100 when it comes to finshing the process Payment gateway will not respond, even it responds at the end of time it will lead to REGRET. Most of the users feel the same experience at the other end i am sure most of the tickets go into AGENT quota.

I understand the load is High on server because of scalability, too many people will access the site. Its tough to accept the 'n' number of requests and respond to them accordingly. Its a Very Big system in the world, Why can't come up with highly infrastructure and provide the high end support?

Most of them face the same issues...!!! We should have a luck to confirm the Ticket in IRCTC ;)

I am not at all having the satisfaction with IRCTC online bookings that to especially when tatkal quota opens.

I wish IRCTC improves the service to serve better during that time !!!!!





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